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Cancellation Policy

Cancellation Policy

Your appointment time is reserved just for you. At Sous La, we understand that life happens. If you need to cancel or reschedule, we kindly ask for at least 24 hours' notice so we can offer your spot to another client.

Cancellation & Rescheduling Guidelines:

  • 24+ hours in advance: No charge. We’ll happily help you find a new time that works for you.
  • Less than 24 hours’ notice: A fee of 50% of the treatment cost may be charged.
  • Less than 3 hours’ notice or no-shows: The full 100% of the treatment cost will be charged.